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Responsible Gambling Resources

If gambling is causing you or someone you know difficulty, free and confidential help is available. The services below are independent public and charitable bodies. Belmond is not affiliated with any of them and receives nothing for listing them.

In an emergency

If you or someone else is at immediate risk of harm, contact your local emergency services. In the United States call or text 988 for the Suicide and Crisis Lifeline, or call 911. In the United Kingdom call 999, or 111 for urgent medical help.

Great Britain

National Gambling Helpline

0808 8020 133

Free and confidential, 24 hours a day, seven days a week. Operated by GamCare and funded by GambleAware. Phone and live chat, with signposting to face-to-face, telephone and online treatment across England, Scotland and Wales.

Visit National Gambling Helpline

GambleAware

gambleaware.org

Self-assessment in seven questions, a gambling spend calculator, a friends-and-family check-in, a postcode search for local support, and guidance on blocking and self-exclusion.

Visit GambleAware

GAMSTOP

gamstop.co.uk

Free national self-exclusion scheme. One registration blocks you from every gambling site and app licensed in Great Britain, for six months, one year or five years.

Visit GAMSTOP

United States

National Problem Gambling Helpline

1-800-MY-RESET

Call, text or chat, 24/7/365, operated by the National Council on Problem Gambling. Confidential, and no payment or insurance information is required. 1-800-MY-RESET is 1-800-697-3738; the existing 1-800-522-4700 access point also remains active.

Visit National Problem Gambling Helpline

988 Suicide and Crisis Lifeline

988

If you or someone else is in immediate crisis, call or text 988. In an emergency, call 911.

Visit 988 Suicide and Crisis Lifeline

Gamblers Anonymous

gamblersanonymous.org

A twelve-step fellowship with in-person and online meetings worldwide.

Visit Gamblers Anonymous

Australia

Gambling Help Online

1800 858 858

Free, confidential national support, available any time of the day or night, with an online chat service alongside the phone line and support in over 40 community languages.

Visit Gambling Help Online

Canada (Ontario)

ConnexOntario

1-866-531-2600

Free and confidential phone, chat, text and email service, 24 hours a day, 365 days a year, connecting people to gambling programs and services across Ontario. You can also text “connex” to 247247.

Visit ConnexOntario

International

Gambling Therapy

gamblingtherapy.org

Part of the Gordon Moody charity. Free online support and moderated forums for people affected by gambling anywhere in the world, available in more than thirty languages.

Visit Gambling Therapy

Signs worth taking seriously

  • Gambling with money you cannot afford to lose, or with money set aside for something else.
  • Trying to win back losses by gambling more, or gambling longer than you intended.
  • Borrowing money, selling things or hiding transactions in order to gamble.
  • Lying to family, friends or colleagues about how much you gamble.
  • Gambling to escape stress, low mood, loneliness or boredom.
  • Feeling restless or irritable when you try to cut down or stop.
  • Neglecting work, study, family or things you used to enjoy.
  • Arguments about money or gambling with the people close to you.

None of these on its own means someone has a gambling problem, and this is not a diagnostic tool. If several of them are familiar, the services above are free, they are confidential, and they are used by a great many people who were not sure whether their situation counted.

Practical tools

Self-exclusion
In Great Britain, GAMSTOP blocks every licensed online operator with a single free registration, and land-based schemes cover betting shops, arcades, bingo and casinos. In the United States, most state regulators run voluntary self-exclusion programmes — contact your state gaming commission. Australia’s BetStop is the national self-exclusion register for licensed online wagering.
Bank blocks
Most major banks now offer an optional gambling-transaction block that declines payments to gambling merchants, often with a cooling-off period before it can be switched off. It is usually a setting in the banking app, and it is free.
Blocking software
Tools such as Gamban and BetBlocker restrict access to gambling sites and apps across your devices. BetBlocker is free. Some treatment providers and operators supply licences at no cost.
Deposit and time limits
Licensed operators are required to offer deposit limits and reality checks. Setting them takes a minute, and in most jurisdictions a reduction takes effect immediately while an increase is subject to a delay.

If it is someone else

Every helpline listed above takes calls from family members and friends, not only from people who gamble. GambleAware’s friends-and-family check-in is written specifically for people affected by someone else’s gambling, and Gam-Anon runs support groups for the same audience. You do not need the person’s permission, or their agreement that there is a problem, to ask for advice about your own situation.

Contact details on this page were checked on 20 August 2026 against each organisation’s own published information. Note that the National Council on Problem Gambling adopted 1-800-MY-RESET as its national helpline number in January 2026; many sites still print the previous number. If you find an error here, tell us at info@belmond.click and we will correct it.